Privacy Policy
Effective Date: 2025.03.22
​
At 8K Media, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal data. By using our website and services, you agree to the collection and use of information in accordance with this policy.
​
1. Information We Collect
We collect the following types of personal information when you interact with our website or services:
Personal Identifiable Information (PII): This may include your name, email address, phone number, and billing address when you make a purchase or subscribe to our services.​
Payment Information: When you make a purchase, we collect billing information and payment details, but we do not store your credit card information. All transactions are processed through secure third-party payment providers.
Usage Data: We collect non-personally identifiable information such as your IP address, browser type, pages visited, and the time spent on our website to improve the functionality and experience of our site.
​
2. How We Use Your Information
The personal data we collect is used for the following purposes:
To process and fulfill orders, including shipping and delivery.
To communicate with you regarding your orders, inquiries, and customer support requests.
To send promotional emails or newsletters, which you can opt-out of at any time.
To analyze and improve our website’s performance, functionality, and user experience.
To comply with legal obligations and protect our rights and interests.
​
3. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure. All transactions are processed using encrypted connections. However, please remember that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
​
4. Third-Party Services
We may share your personal information with trusted third-party service providers who assist in fulfilling orders, processing payments, or sending marketing communications. These third parties are obligated to protect your data and use it solely for the purpose of providing services on our behalf.
Additionally, our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
​
5. Cookies
Our website uses cookies to enhance your experience. Cookies are small files that are placed on your device to help us improve website functionality and remember your preferences. You can disable cookies in your browser settings, but this may affect the usability of certain features on our site.
​
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
Request a copy of the personal data we hold about you.
To exercise these rights, please contact us at info@8kmedia.ca or call us at 403-437-4312.
​
7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information from our records.
​
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates or changes.
​
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
8K Media
Email: info@8kmedia.ca
Phone: 403-437-4312
Website: www.8kmedia.ca